HUMAN RELATIONS - Face to Face

Outcomes of Workshop

This workshop will enable you to:

• Describe what emotional intelligence is and reflect upon your own in order to understand interactions with others more clearly
• Practise self-awareness as a foundation to healthy relationships with others
• Explain how understanding what motivates individuals assists in creating a climate of respect in working environments
• Practise assertiveness to build healthy professional relationships
• Embody trust and inspire confidence
• Build high levels of respect
• Practise active listening in order to communicate effectively
• Describe the causes and effects of conflict
• Reflect upon and appreciate the consequences of conflict
• Use effective communication strategies to manage conflict constructively
• Apply a multi-dimensional approach to problem-solving
• Describe and use different styles to manage conflict appropriately
• Reflect on your learning in order to improve your relationships with others in personal and professional contexts

Target Audience

All lecturers and departmental heads

Duration: Full day

SACE PD Points:

Pending